Ruby Y Consulting

Trust & Safety and AI Governance Career Coaching

You have the experience. Help hiring teams see it.

Trying to break into Trust & Safety or AI Governance, or ready for a bigger role? I help you show what your experience is worth, on your resume, in interviews, and at the negotiating table. I have spent more than 10 years building Trust & Safety products and sitting on the hiring side. Let's look at your search and work out your next move.

Book My Free Strategy Call

Your free Career Strategy Audit: 30 minutes with me. One practical next step. No sales pitch.

Clients work at

  • Meta logo
  • Google logo
  • TikTok logo
  • Intuit logo
  • Amazon logo
  • Bumble logo
  • Nubank logo

Negotiated outcome

$12,500 above the posted range

One client accepted a $180,000 base for a senior role posted at $123,500–$167,500, which is $12,500 above the top of the published range and one level above what she was first offered.

Coaching client, 2026

One three-week stretch

$175K – $185K

This August, three clients accepted offers between $175,000 and $185,000 within the same three weeks.

Coaching clients, Aug 2026

Two pivots, six months apart

$194K → $250K

One client pivoted from a non-tech role into tech in early 2026 at $194K total compensation, then pivoted again to an AI company at $250K just six months later.

Coaching client, 2026

Ruby Y, career coach for Trust & Safety professionals

I have been on the hiring side

I am Ruby Yuen. For more than ten years I built Trust & Safety products from zero to one at Fortune companies, sat on the panels that decided who got hired, and watched strong candidates get passed over for reasons no one ever told them. I coach people through that gap now, so you hear the real reason instead of a polite rejection.

  • Resume Editor + Career Coach focused on Trust & Safety, AI Governance and Compliance
  • Senior Product Manager with 10+ years building trust & safety solutions from 0→1 at Fortune companies
  • Supported 300+ hires globally
  • Fluent in English, Chinese and Japanese

Email: ryuen@rubyyconsulting.com

LinkedIn: linkedin.com/in/rubyyuen

Learn more about Ruby

Why strong candidates stall in this market

The three I see most

01

Your resume reads like a job description

It lists what you were responsible for instead of the judgment calls you made and the harm you prevented. Hiring managers in this field scan for decisions, scale and trade-offs, and they move on when they cannot find them.

02

You are not clear about your candidate positioning

The same job title can mean different things at different companies. You keep adjusting your resume and sending applications, but hiring teams still do not see where you fit. Before you send another application, get clear on the roles to target and the experience that makes you a strong match.

03

Good interviews. Still no offer.

You thought the interview went well. Then comes the rejection, with little explanation. Maybe you even made it to the final round. I help you prepare beyond the usual interview answers, so you can show how you think, the decisions you have made, and why your experience matters for this role.

Another month of applications. The same unanswered questions.

Should you change your resume? Aim for a different role? Prepare differently for the next interview? More applications will not answer those questions. Let's look at where your search is getting stuck and choose what to work on next.

6–9 months

The typical unfocused search in this field, against a median of about 3 months for my coaching clients who landed a role.

Your time and energy

The market is competitive now and the average time to land a role keeps getting longer. The longer you spend on spray-and-pray applications, the closer you get to burnout.

Free · 30 minutes · one to one

The Career Strategy Audit

A working call, not a sales call. In 30 minutes we cover three things: your search so far, what the market looks like right now, and one action you can take the next day.

01

Your journey and the outcome you want

We start with where your search stands today, what has been getting in the way, and the role, level, and pay you are aiming for.

02

Market update

I share what I am seeing right now in hiring for your target role and locations, so your expectations match the market.

03

One action for tomorrow

You leave with a single, specific action you can start the next day to move your search forward.

Book My Free Strategy Call

The coaching program

Where most clients end up

Most comprehensive

Career Transformation Package

$3,000 USD | 8 personalized one-to-one sessions

Best for: You do not need another list of job-search tips. You need someone who knows this field and can work through your search with you. Across eight one-to-one sessions, we work on the pieces that matter for your next role: your resume, LinkedIn profile, networking, interviews, and salary negotiation. You work with me throughout, not a different coach each week.

  • Show the impact behind your job titles, so your resume tells hiring teams more than what you were responsible for.
  • Practice explaining your decisions, trade-offs, and results, not just rehearsing generic interview answers.
  • Have a question between sessions? Email or message me, with replies within 1–2 business days.
  • Know what to study next, with a personalized roadmap, plus access to my AI tools and coaching network.
  • Service promise: continued support until you secure a job

About 3 months to an accepted offer

The median time from starting with me to an accepted offer, across my last six coaching clients who landed a role.

Career Transformation Package outcome

See What We'll Work On Together

Not sure you need the full program? Book a free strategy call and let's talk through where you are stuck.

Book My Free Strategy Call

Client Results

In their own words

Resume strategy

“With this new mindset and format, I got an interview for most of the jobs that I applied for.”

Ruby helped me understand how to show the impact I’ve had and tell a cohesive story, rather than just listing my experience. When it came to interviews, they asked me 95% of the questions that we had prepared for.

Coaching client

Interview preparation

“The coaching and prep work we did together seriously helped me stand out in interviews.”

Ruby worked with me through lengthy interview processes, equipping me with the tools and skills I needed to land my dream job. From our first session to the continued follow-up after I landed the position, the support was catered specifically to me.

Coaching client

Career transition

“She transformed my CV and coached me through interviews, including at one of my dream tech companies.”

Ruby sent me job listings, introduced me to people at different tech companies, and was always there to bounce ideas off. She gave me genuine support throughout the entire time I was unemployed.

Coaching client

One-off support

Not ready for the full program? Two focused options you can book directly

1:1 Focus Session

$380 USD · 60 minutes

An interview you really want to get right? A career decision you keep going back and forth on? Bring it to a focused hour with me. I prepare before we meet, so we can spend the session on your situation and leave you with next steps you can use that week.

  • A 60-minute working session, one to one, no junior coach and no script
  • Focused prep before we meet, so we spend the hour on you and not on background
  • Specific homework after, so the momentum does not stop when the call ends
  • Next steps you can act on the same week
Book My Focus Session

Resume Review + LinkedIn

$280 USD

Your resume lists what you have done. Does it show why someone should hire you? I review your resume and LinkedIn profile, show you what to change in a personalized Loom video, and make direct edits to your resume. You get a clear LinkedIn action plan and one more review after your updates. Focused help, without the full coaching commitment.

  • A 20+ minute personalized Loom video walking you through detailed feedback, so your resume speaks to your candidate value proposition and converts into more interviews
  • Direct edits on your resume
  • LinkedIn review with a detailed action plan
  • See a sample here: Sample resume review videos
  • One additional round of review after you've made your updates
Get My Resume + LinkedIn Reviewed

Frequently Asked Questions

Please reach us at rubyyconsulting@gmail.com if you cannot find an answer to your question.

Before you send another application, let's talk.

Tell me what you are aiming for and what has happened so far. We'll look at your search, talk through what I am seeing in the market, and choose one action you can take next. Thirty minutes. Just you and me. No charge.

Book My Free Strategy Call